Bill Payment Options

Red brick building with a green lawn and green bushes out front. A cement sidewalk and stairs lead to the front door.

We have several convenient methods for you to pay your utility bill:

Pay Online, Mobile Device or by Telephone

Two Rivers Utilities offers online payments. To pay online, visit: MyAccount. To pay by mobile device download MyMeter from the App Store or Google Play. If you registered online first, use those login credentials.

For 24/7 Phone Payments call 1-877-885-7968 and Payment Service Network's (PSN) automated system will walk you through your payment. For phone payments you must first speak to a live representative to get activated for the payment system.

Automatic Payment

Payments can also be made by automatic withdrawal from your checking or savings account. To use this method, call our office at 920-793-5523.

Some advantages to using direct automatic payment are:

Helps avoid late or missed payments
No need to write checks
No postage costs
Transfers funds safely, securely and directly from your account

When enrolled in this convenient service, you will continue to receive a monthly statement detailing the amount to be debited from your savings or checking account on the due date.

Pay by Mail

Payment can be sent to:

Two Rivers Municipal Utilities
PO Box 87
Two Rivers, WI 54241

Please include the top stub of the bill to assure that your account is properly credited.

Pay in Person

During normal business hours (Monday – Friday, 8:00 am – 4:30 pm) customers can make payments at the Customer Service office, located in City Hall at 1717 East Park St, Two Rivers, WI.

Payments can be dropped off anytime in the night deposit box located at the City Hall north entrance or the convenient drive-up drop box on East Park Street, in front of City Hall.

Other Payment Locations

As an additional convenience, payments are accepted at Bank First National, Fox Communities Credit Union and the Lester Public Library.

Meter Reading Info

The friendly, knowledgeable meter readers of Two Rivers Water & Light read the residential and business meters once a month. Because of the large number of meters, we read the meters throughout the community at different times throughout the month. Generally, we prefer to read the meters at some time within a 28 - 32 day period.

Billing Dates

Two Rivers Water and Light bills in cycles daily throughout the month, meaning that due dates vary for each customer and are based on their accounts' last meter reading and/or estimate date. The bill highlights the current amount due and a date that the bill would be delinquent. A late payment charge of 1% per month will be added to utility bills not paid within 20 days of issuance.

Contact Information

Customer Service (City Hall)
1717 East Park Street
Two Rivers, WI 54241

Phone: 920-793-5523
Email: customerservice@two-rivers.org

Customer Service Hours
Mon - Thurs: 7:30 am - 5:00 pm
Friday: 7:30 am - 11:30 am
Closed: Saturday & Sunday

Electric & Water Operations Office
1415 Lake Street
Two Rivers, WI 54241

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